Software maintenance provisions have been posted

July 11, 2008

Yesterday I posted a set of provisions for software maintenance, including what might be thought of as “service level agreement” provisions with response times for various severity levels. See the Compendium (also accessible via the Form books menu option above) and use the index window to find the clauses you’re interested in.

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• CAUTION: Don't rely on Drafter's Choice materials as a substitute for legal advice; ask your lawyer if they're right for your situation, and use at your own risk.

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